We want to be able to better support you so you’ll find it easier banking, and managing your financing, with us. Telling us a bit more about you will help us to understand how we can do this. This could be letting us know:
- How you prefer to be communicated with.
- Which formats you prefer your documents in.
- About events you may be going through. For example, if you are going through a divorce, lost a loved one, or have been a victim of fraud.
What you tell us will only be used to allow us to identify and offer support to help you with our services. The information will only be accessed by BOI UK or Northridge staff who need to know it as part of their job. You can find more information on how we use your data, who we might share it with and your rights on our websites, Privacy Notice - Bank of Ireland UK, or Your Data - Northridge.
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What type of account do you have with us?
What would you like to tell us?
Does your situation affect how you’re able to communicate with us?
How would you like us to get in touch? (Tick all that apply)
We may be in contact as not all options may be available for every account
Please select your preferred colour:
I prefer my calls:
If possible, I prefer to communicate by:
Do you need someone else to help manage your account / agreement?
When would you like us to contact you to review this information
Would you like someone from BOI UK/Northridge Finance to contact you about this form?
Note – if you are a Northridge Finance customer telling us you are experiencing financial difficulties the team will be in contact to offer help and guidance. You will also find information including details on organisations that offer free independent advice on our website.
Bank of Ireland UK is a trading name of Bank of Ireland (UK) plc which is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation. You can confirm our registration on the FCA's website (This link will open in a new window) (fca.org.uk). Registered in England & Wales. Registered Number: 7022885. Registered Office: 45 Gresham Street, London, EC2V 7EH. Website: bankofirelanduk.com