We understand that coping with bereavement is one of the most difficult times you'll face. When a family member, friend or someone close to you dies, it's naturally a very upsetting time. We will do our best to help you through this process.
Before you get in touch with us you will need to have some details relating to the deceased person (e.g. name, address, date of birth and date of death), and please ensure that you complete this form as accurately as possible to help us identify all accounts / products held by the deceased.
Once you've completed the form, we'll then be able to confirm the next steps, including what documents we need to see and any forms that need to be completed.
* Is the deceased customer’s account with AA/Post Office /Bank of Ireland UK?
AA Post Office Bank of Ireland UK Field is Required
Online bereavement notification form
Step 2: Details of deceased customer
Title * is Required
First name * is Required
Surname * is Required
Date of birth * is Required
Date of death * is Required
Customer address *
Field is Required
Street Address
Field is Required
Address Line 2
Field is Required
City
Field is Required
Zip / Postal Code
Field is Required
Country
Previous or alternative address
Street Address
Address Line 2
City
Zip / Postal Code
Country
To the best of your knowledge is there another individual with the same name at the same or similar address as the deceased? (This relates to any address you provided for the deceased) *
Field is Required
Did the deceased customer make a will? * is Required
Online bereavement notification form
Step 3: Account details for deceased customer (if known)
Please tell us about accounts held by the deceased customer *
Please select at least one of the account types below
Enter mortgage account number if known
Is this mortgage held in more than one persons' name?
Yes, more than one person is named on the mortgage No, only one person is named on the mortgage I am unsure / I do not know Please select an option
Are you named on the mortgage?
Yes No Please select an option
Are you worried about meeting the monthly mortgage repayments?
Yes No I am unsure Please select an option
Thanks for letting us know. One of our mortgage specialists will be in contact with you to discuss your options.
Do you know if the remaining account holder(s) is/are worried about meeting their monthly mortgage repayment(s)?
Yes, they are worried No, they are not worried I am unsure I do not know the remaining account holder Please select an option
Thanks for letting us know. We'll get in touch with our customer to discuss this.
Enter Loan account number if known
Enter savings account number if known
Enter ISAs account number if known
More than one box can be ticked if multiple products are held.
If the deceased customer held an AA Credit card please call 0345 600 5606 or write to: AA Credit Card Services RRD Leicester PO Box 10782 Wigston LE18 9HS
If your AA account is not listed above, this is because it is not provided by Bank of Ireland UK. Please refer back to the relevant AA product or service webpage for details on how to notify the AA of your bereavement.
More than one box can be ticked if multiple products are held.
If your Post Office account is not listed above, this is because it is not provided by Bank of Ireland UK. Please refer back to the relevant Post Office product or service webpage for details on how to notify the Post Office of your bereavement.
More than one box can be ticked if multiple products are held.
If the deceased customer held a Bank of Ireland UK Credit card please call 0345 309 8099 or write to Bank of Ireland UK Credit Card Services, RRD Leicester, PO Box 10782, Wigston, LE18 9HS
Online bereavement notification form
Step 4: Business Accounts
Is the deceased customer connected to a Bank of Ireland UK business account? * is Required
Entity type * is Required
Business Name * is Required
Main Business Account number * is Required
Sortcode * is Required
For credit card accounts please only include the last 4 digits.
Business address *
Field is Required
Street Address
Field is Required
Address Line 2
Field is Required
City
Field is Required
Zip / Postal Code
Field is Required
Country
Online bereavement notification form
Step 5: Notifying persons details
Notifying Person's - Title* is Required
Notifying Person's - First name* is Required
Notifying Person's - Last name* is Required
Are you the next of kin / solicitor / executor / administrator / other notifier of the deceased estate?* is Required
Relationship to the deceased customer* is Required
Is the Executor/Administrator/Next of Kin an existing Bank of Ireland UK customer?* is Required
Address *
Field is Required
Street Address
Field is Required
Address Line 2
Field is Required
City
Field is Required
Zip / Postal Code
Field is Required
Country
Mobile number* is Required
Please make sure your phone number can receive SMS.
Email* is Required
Has a solicitor been appointed in the administration of the estate? * is Required
If you confirm a solicitor has been appointed we will write directly to the solicitor regarding the estate of the deceased.
Solicitor's name/firm name* is Required
Solicitor's title* is Required
Solicitor's first name* is Required
Solicitor's last name* is Required
Solicitor's mobile number* is Required
Please make sure the solicitor's phone number can receive SMS.
Solicitor's email* is Required
Solicitor's address *
Field is Required
Street Address
Field is Required
Address Line 2
Field is Required
City
Field is Required
Zip / Postal Code
Field is Required
Country
Solicitor's name/firm name* is Required
Solicitor's mobile number* is Required
Please make sure your phone number can receive SMS.
Solicitor's email* is Required
Solicitor's address *
Field is Required
Street Address
Field is Required
Address Line 2
Field is Required
City
Field is Required
Zip / Postal Code
Field is Required
Country
Online bereavement notification form
Step 6: Review your details
Is the deceased customer’s account with AA/Post Office /Bank of Ireland UK?
To the best of your knowledge is there another individual with the same name at the same or similar address as the deceased? (This relates to any address you provided for the deceased)
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Did the deceased customer make a will?
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Please tell us about accounts held by the deceased customer